LAST UPDATED 12 OCTOBER 2026

Website privacy

This notice covers browsing the LoneApp website and enquiries sent to Safety Inspectors UK Ltd. For the worker app, manager dashboard, company accounts and subscriptions, read our app and dashboard privacy notice.

Who is responsible?

LoneApp is a trading name of Safety Inspectors UK Ltd, company number 13332790, registered office 9 River Court, Brighouse Road, Middlesbrough, TS2 1RT. We are the controller of website enquiries and the information we use to administer this website. Contact help@loneapp.co.uk about privacy.

Browsing and hosting

Hostinger hosts the website and may process connection and security information such as your IP address, browser details and access logs. We use this information to operate and secure the website, based on our legitimate interests in providing a working, secure service.

The website requests fonts from Google Fonts. Your browser connects to Google to load those files, which involves sending connection information such as your IP address and browser details. See Google’s privacy information. We have not added advertising trackers or analytics scripts to this website.

Pricing calculator and account links

The pricing calculator works on your device. Your selected number of seats can be carried in a link to an enquiry or company sign-up page to avoid re-entering it. That value may appear in browser history and ordinary hosting logs. The calculator does not take payment, create an account or collect card details.

If you proceed to company sign-up, the dashboard collects the information needed for that account. Stripe handles card details on its own payment pages when payments are available. The marketing website does not receive or store full card details. See the app privacy notice and Stripe’s privacy information.

Enquiries

The enquiry form prepares an email on your device. It does not send or store your form entries in a website database. The copy button uses your device clipboard only when you select it. You decide whether to send the message through your email provider.

If you send it, we receive the information you include, such as name, company, email, team size and message. Microsoft 365 / Exchange Online processes correspondence in our support mailbox. We use enquiries to respond, discuss your requirements and arrange demonstrations. Please avoid sending unnecessary employee, medical or other sensitive information.

We rely on our legitimate interests in responding to business enquiries. Where you ask us to take steps towards a contract with you personally, that may instead be necessary for those pre-contract steps. Sending an enquiry does not add you to a marketing mailing list.

App and dashboard previews

The previews are demonstration screenshots. Viewing them does not access your location or motion sensors, register an activity, create a worker account or contact responders.

International processing and retention

Hosting, email and font providers use infrastructure that may process information outside the UK. Exact account-specific hosting and mailbox locations and retention settings have not yet been verified, so we do not promise UK-only storage or a fixed supplier deletion period. The app privacy notice gives further provider information and explains current limits in the information available. You can ask us for details of applicable safeguards.

Enquiry correspondence is kept while needed to respond, manage the resulting relationship, deal with a dispute or meet applicable record-keeping obligations. Hosting and security records are used for website operation and security. Supplier copies, including recoverable mailbox items and logs, can remain after an active copy has been removed. Contact us about a particular enquiry or retention question; the website has no separate enquiry database.

Your rights

Depending on the circumstances, you can ask to access, correct or delete information, restrict its use or receive a portable copy.

Right to object: you can object to processing based on legitimate interests for reasons connected with your circumstances. Email help@loneapp.co.uk.

Requests are normally handled within one month, subject to applicable verification, clarification and extension rules. You can complain directly to the Information Commissioner’s Office. We also welcome the opportunity to resolve a concern. Changes to this notice are identified by the date at the top.

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